Job Summary:

As an IT Help Desk Technician, your role is pivotal in ensuring the efficiency of our IT systems. You will provide front-line technical support, assist users in resolving IT-related issues, and collaborate with our IT team to uphold our IT standards.

Key Responsibilities:

Create and manage tickets in the ticketing system.
Assist with hardware and software inventory management.
Serve as the first contact with end-users who need technical assistance via the phone or email
Receive, respond to, and resolve IT support requests through various channels, maintaining a high level of professionalism.
Perform troubleshooting using different diagnostic techniques.
Offer guidance and support to end-users regarding software applications and system functionality.
Facilitate user account setup, including email and access permissions.
Troubleshoot, diagnose, and resolve technical hardware and/or software issues.
Perform regular maintenance and updates for workstations and laptops.
Qualifications:

Bachelor's degree in a relevant field is a plus.
A+ or other IT certification is a plus.
Proven experience in a help desk or technical support position.
Proficiency in Windows and Mac operating systems.
Knowledge of Microsoft Office 365, and common software applications.
Familiarity with basic networking, hardware, and software troubleshooting.
The ability to work both independently and within a team.
Strong problem-solving capabilities and critical thinking.

Number of Positions:1
Contract Type:Permanent
Salary:Competitive Salary
Working Hours:40
Location:Riyadh
Job Category:IT
Business Unit:Middle East
Discipline:IT

Your key duties

We are seeking a highly motivated and well-educated IT Graduate to join our prestigious team in Dubai, to work on some of the world’s best and most complex projects.


Assist in the setup, configuration, and maintenance of IT hardware and software.
Provide technical support to end-users, resolving hardware and software issues.
Participate in IT projects, including system upgrades and new technology implementations.
Collaborate with IT team members to ensure seamless IT service delivery.
Document IT procedures and create user guides.
Stay current with emerging IT trends and technologies.

Your skills and experience

Bachelor’s degree in Information Technology, Computer Science, or a related field from a recognized university.
Basic knowledge of IT systems, networks, and software applications.
Proficiency in Microsoft Office Suite and common IT tools.
Strong problem-solving and analytical skills.
Good communication and teamwork abilities.
Eagerness to learn and adapt in a fast-paced environment.


What we offer you

Bring your knowledge and expertise to one of the world’s most respected consultancies.
Hybrid working arrangements
Attractive salary and benefits package
A strong commitment to your continuous development. Whatever stage in your career, we have a learning and development programme that will enable and empower you
Entitlement to two memberships to professional bodies or subscriptions
An international culture that wherever your career takes you at Buro Happold, you won’t be far from the exceptional.


At Buro Happold, everyone else’s extraordinary is just our everyday. Apply today and be a part of our legacy.

A place for everyone

Buro Happold values individual's flexible approaches to working patterns as an important part of the way you work and achieve balance. We welcome applications from those who are seeking flexibility in their careers.

Our exceptional portfolio of projects is the result of the diversity of thought, identities, backgrounds and experiences that shape us. Appreciating each other’s differences is key, we want employees to feel they don’t have to mask elements of their identity to thrive.

We are working to change the lack of representation of marginalised groups in the built environment and are particularly keen to hear from anyone who feels they are underrepresented in the industry. We have much to learn from one another. Embracing difference allows us to develop the most innovative and elegant solutions.

Please let us know if there are any adjustments, we could make to the application process to make it easier and more comfortable for you. Contact recruitment@burohappold.com so we can work with you to support you throughout your application.

Avamels Printing Solutions is looking for a meticulous and efficient Data Entry Executive to join our Riyadh team. This role is crucial for maintaining accurate records and ensuring our databases reflect the latest operational data to support decision-making and smooth workflow processes.

Key Responsibilities:

Data Entry: Accurately enter and update information in company databases and systems, ensuring data is current and accessible.
Data Verification: Regularly review data entries for accuracy and completeness, cross-referencing information with source documents as needed.
Record Maintenance: Maintain organized digital and physical records of data sources, including invoices, client details, and project specifications.
Reporting: Generate reports based on entered data to support various departments, ensuring information is presented clearly and accurately.
Documentation: Assist in the documentation of data entry processes, making it easier for team members to follow standard procedures.
Collaboration: Work closely with other departments to confirm data requirements and resolve any discrepancies or missing information.
Confidentiality: Handle sensitive information with care, following data protection protocols and maintaining strict confidentiality.
Required Skills and Qualifications:

Education: High school diploma or equivalent; a diploma in Business Administration, IT, or related field is preferred.
Attention to Detail: Strong accuracy in data entry and record-keeping, with a focus on minimizing errors.
Technical Skills: Proficient in Microsoft Office, especially Excel, and experience with data management software.
Organizational Skills: Ability to manage multiple tasks effectively, prioritize workload, and meet deadlines.
Communication Skills: Good written and verbal communication skills for coordinating with team members and reporting.
Preferred Qualifications:

Experience: Previous experience in data entry, administrative support, or a similar role.
Problem Solving: Ability to identify and address data inconsistencies, ensuring clean, reliable records.
Avamels Printing Solutions values accuracy and efficiency, and as a Data Entry Executive in our Riyadh office, you’ll play a key role in maintaining these standards across our data management processes. If you are detail-oriented and looking to contribute to a dynamic team, we would love to hear from you!

Job Purpose
Customer Service Roles



The Emirates Group is a highly profitable business comprising of Emirates Airline, the largest international airline in the world and dnata, one of the world's biggest air services providers. With our headquarters located in the cosmopolitan emirate of Dubai, working with us puts you at the forefront of technological advances in the aviation industry while offering you a dynamic lifestyle.



If you're seeking a position that will allow you to thrive professionally and develop your career in aviation industry, look no further. There are openings for individuals who are passionate about traveling and enjoy collaborating with customers and colleagues across the world.



We are looking for exceptional individuals who can be a part of our Customer Service team. If successful, you will join an extensive training program which include systems training and customer service skills and then be allocated to an area across the group: Emirates Airport Services, dnata, marhaba services and Contact Centre.



Experience the excitement of being on the front-line customer-facing roles with dnata, marhaba and Emirates Airport Services Agents, or work behind the scenes as a Contact Centre Service Agent. You'll have the chance to work with a diverse team of professionals, interact with people from all over the world, and make a positive impact on the lives of travellers every day. Both full-time and part-time opportunities are available, providing flexibility to fit your lifestyle and career goals.



Whether it be Emirates Airline or dnata, our goal is to ensure that our customers experience service is consistent with the Emirates Group high standards.



During the hiring process, you can expect:
• Step 1 – Apply
Submit your application and we’ll then send you an email to confirm that we’ve received your application.
• Step 2 – Review
Our Recruitment Team will review your application.
• Step 3 – Video Interview and Assessment
If you’re shortlisted for the role, we’ll send you a link to our on-demand, interactive and gamified video interview assessment via HireVue. This is most critical part of the process and required if you want to progress to the next stage.
• Step 4 – Offer


If successful, we’ll notify you an offer of employment which will include the benefits package for your role.




Qualifications & Experience
To be considered for Customer Service roles, you must meet the following requirements:

• Fluency in both spoken and written English
• Fluency in any other language is a plus
• A levels/High School certificate
• Excellent interpersonal and customer service skills
• Willing to work in a shift environment
• PC based skills to operate Windows package (Microsoft Word/Excel/E-mail)
• Willing to wear uniform (Front-line customer facing roles)



We have outlined below the specific job details for each of our roles:


I. Customer-facing Roles:



Airport Services Agent (EK/dnata) & marhaba Services Agent



As an Airport Service Agent, you will be responsible for delivering top-notch customer service to our valued passengers during check-in, boarding, and baggage handling. Your dedication to provide a high-quality service experience will be integral to ensuring our customers have a seamless and enjoyable journey from start to finish.

Our marhaba Services Agents go above and beyond to provide exceptional travel assistance services to our valued clients. Whether you are a VIP, marhaba client, an unaccompanied minor, or a passenger with special needs, we are dedicated to ensuring that you receive the highest level of care and attention throughout your journey.


II. Back-office Role:



Contact Centre Services Agent
As a Contact Centre Service Agent, you will have the important role of being the voice of Emirates, providing our valued customers with accurate and up-to-date information about our products and services. We are seeking a skilled professional to provide exceptional customer service by promptly and accurately responding to inquiries either through various digital communication channels, such as chat and social media platforms or through voice support. Your role will be crucial in ensuring that our customers feel valued and supported throughout their journey.



Job specific requirements for back-office roles :
• Proficiency in English and at least one of the following languages is a must-have requirement for this position: Arabic, Czech, French, German, Italian, Japanese, Mandarin, Korean.
• Customer and sales focus to provide excellent service and close any sales opportunity. • The ability to type accurately and quickly while maintaining excellent written communication is an essential requirement for the messaging-based role.



Salary & Benefits
We offer an attractive tax-free salary, paid in Dirhams, the local currency of the UAE. The Dirham is linked to the Special Drawing Right of the International Monetary Fund. It has been held constant against the US dollar since the end of 1980 at a mid-rate of approximately US$1= Dh3.66. Besides travel benefits normally associated with an airline, more information on employee benefits is available within the 'Working Here' section of this site. By viewing the 'Dubai Lifestyle' section in the site you can also consider the benefits of Dubai as a location to live and work in.

Noorka Logistics is searching for a detail-oriented Data Entry Executive to join our team in Dubai. This role is crucial in ensuring that our databases are accurate, organized, and up-to-date, supporting smooth operations and data accessibility across the organization.

Key Responsibilities:

Data Entry: Accurately input and update data into company databases, ensuring high levels of accuracy and attention to detail.
Verification and Validation: Review and verify data entries for completeness, consistency, and accuracy, correcting errors as needed.
Data Management: Maintain data integrity and confidentiality, organizing information in a systematic and accessible manner.
Documentation Support: Support the documentation team by organizing and archiving digital and physical records, ensuring proper labeling and easy retrieval.
Reporting: Generate and distribute daily, weekly, or monthly reports as required, providing critical data insights for various departments.
Compliance and Quality Control: Adhere to data entry guidelines and quality standards to maintain high data accuracy and compliance.
Coordination: Coordinate with various departments to gather and input necessary information, ensuring data consistency across all platforms.
Support: Assist with administrative tasks as required, providing general support to the office operations team.
Qualifications:

High school diploma or equivalent; additional certifications in data entry or office administration are a plus.
Proven experience in data entry or similar administrative roles, preferably in logistics or related industries.
Proficiency in Microsoft Office Suite (Excel, Word) and data management software.
Strong attention to detail and organizational skills.
Good communication skills and the ability to work collaboratively within a team.
Ability to prioritize tasks and work efficiently under tight deadlines.
Join Noorka Logistics as a Data Entry Executive in Dubai and play an integral role in ensuring data accuracy and efficiency in our daily operations. We value detail-oriented professionals committed to excellence and precision in every task.

Key Responsibilities:

Record daily financial transactions and maintain accurate records.
Assist in preparing invoices, payments, and financial reports.
Verify and reconcile financial data.
Support the accounting team with month-end and year-end processes.
Handle general administrative tasks as needed in the finance department.
Qualifications:

High school diploma or equivalent; a degree in accounting or finance is a plus.
Experience in bookkeeping or an accounting role is advantageous.
Proficiency in accounting software and Microsoft Excel.
Strong numerical and analytical skills.
Attention to detail and accuracy in financial documentation.
Job Type: Full Time
Job Location: Dubai

Responsibilities:

Welcome and direct visitors, parents, and students courteously.
Answer phone calls, respond to emails, and handle inquiries.
Schedule appointments and maintain a log of visitor records.
Assist with administrative tasks, including data entry and file organization.
Support teachers and school staff with requests as needed.
Requirements:

Prior experience as a receptionist or in a similar administrative role.
Excellent communication and multitasking skills.
Basic computer proficiency in MS Office.
A friendly, approachable demeanor and the ability to handle sensitive information with confidentiality.
Job Type: Full Time
Job Location: Dubai

Responsibilities:

Manage office communications, including handling phone calls, emails, and messages.
Organize and maintain filing systems, both electronic and physical.
Order and restock office supplies, ensuring all departments have necessary materials.
Assist with data entry, photocopying, scanning, and other clerical duties.
Coordinate and schedule meetings, appointments, and travel arrangements.
Provide support to various departments as needed, contributing to a smooth workflow.
Requirements:

Proven experience in an administrative or office support role.
Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
Strong organizational and multitasking abilities.
Excellent communication skills and a proactive approach to tasks.
Ability to work well independently and as part of a team.
Job Type: Full Time
Job Location: Dubai

Key Responsibilities:

Answer phone calls, respond to emails, and greet visitors.
Prepare and manage documents, reports, and office records.
Assist in scheduling meetings and managing office calendars.
Organize office supplies and inventory.
Support various administrative tasks as directed by management.
Qualifications:

High school diploma; an associate’s degree is a plus.
Experience in an administrative or clerical role.
Proficiency in Microsoft Office (Word, Excel, PowerPoint).
Strong organizational and multitasking abilities.
Excellent written and verbal communication skills.
Job Type: Full Time
Job Location: Dubai